SOC 2 Type 2 certified
This certification reflects our commitment to safeguarding your data and maintaining the highest compliance standards.
Great experiences start with trust
And trust starts with security. At Hecttor, we process everything on your device, ensuring your data stays private - never collected, never stored.
Trusted. Verified. Certified.
Continuously raising the bar for security to meet the highest industry standards and ensure your data stays protected
In progress...
Our values and commitment shape our approach to security and privacy
On-Device Processing
Hecttor AI processes all audio locally on the user’s device, ensuring that no sensitive data is transmitted to external servers.
No Data Collection or Storage
We do not collect, store, or monitor any calls or messages, making sure that all customer interactions remain entirely private.
Security as a Core Principle
At Hecttor, security is not an afterthought - it’s built into every decision we make. Our mission is to provide a secure and private AI solution that businesses can trust. Protecting sensitive data isn’t just a requirement; it’s our responsibility.
Privacy-First Approach
We operate with a privacy-first mindset, designing our technology to minimize risks while maintaining performance. All audio data is processed on-device, never stored or transmitted externally, ensuring complete control over customer interactions.
Transparency and Accountability
Trust is earned through transparency. We follow industry-leading security frameworks and undergo independent audits to meet the highest standards. Our SOC 2 Type 2 certification demonstrates our commitment to security, and we continue to expand compliance with global regulations.
Frequently asked questions
How does Hecttor ensure AI security?
Hecttor is built with AI security at its core. We use on-device AI processing, meaning all audio data stays on the user’s device without being transmitted to external servers. This significantly reduces security risks, ensuring compliance with SOC 2 Type 2 and HIPAA standards while keeping customer data private.
Does Hecttor store or record any conversations?
No, Hecttor does not store, record, or monitor any calls or messages. Unlike cloud-based contact center software, our on-device AI processes speech in real time without retaining data, ensuring a secure AI experience that aligns with SOC 2 Type 2 and HIPAA requirements.
What security certifications does Hecttor have?
Hecttor is SOC 2 Type 2 certified, demonstrating adherence to strict standards for AI security and data protection. We are also working toward HIPAA, ISO 27001, and GDPR compliance to provide secure AI solutions for businesses handling sensitive customer data.
How does Hecttor protect contact center software environments?
Hecttor is designed to integrate seamlessly with contact center software while maintaining the highest levels of AI security. Our on-device AI ensures that sensitive customer interactions remain protected, reducing compliance risks and supporting SOC 2 Type 2 and HIPAA compliance.
How can I learn more about Hecttor’s AI security and compliance?
For more details on SOC 2 Type 2, HIPAA compliance, and secure AI solutions, please contact our security team or request compliance documentation at [email protected].