The world’s first real-time speech speed adjustment tool

Hecttor ensures your agents understand every word by slowing down fast-paced native speech in real time, without latency.

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No more “Can you repeat that?”. No more “Can you speak a bit slower?”

1.000x

Without Hecttor

With Hecttor

Experience the magic yourself

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Better Understanding of the Caller

Hecttor reduces misunderstandings, leading to accurate responses that impact your AHT. Agents can quickly grasp customer needs, improving efficiency and reducing call durations.

Fewer Repetitions Needed

Promotes smooth conversations and minimizes repetition, which helps maintain high CSAT scores. Customers feel heard, leading to a better overall experience.

Focus on Customer Issues, Not Language

Hecttor allows agents to concentrate on resolving customer problems, increasing first-call resolution rates and boosting agent confidence and overall service efficiency.

KPIs impacted by Hecttor

Reduce Call Duration

20$ reduction in call duration can lead to 2$ savings per call

Customer satisfaction

A 5% increase in first call resolution can boost satisfaction by 90%

Reduced Waiting Times

Improved efficiency allows agents to handle more calls, reducing abandoned calls (each abandoned call = $10 lost revenue

Integration made simple,
security made strong

Seamless integration with your systems

We offer seamless integration with your existing infrastructure. ensuring a smooth and effortless setup. With minimal disruption, you can quickly enhance agent performance and customer interactions.

Uncompromised privacy and security

Hecttor is an “on-device” application and all the models are run directly on your computers. We prioritize data security and privacy above all, backed by our SOC 2 compliance and we never collect or store any Personally Identifiable Information.