Human-to-Human
Real-Time Voice Enhancement for Contact Centers
Deliver voice enhancement in real time by removing noise, boosting quiet voices, and normalizing fast speech so agents and customers understand each other instantly.
2x
01:00
Without Hecttor
With Hecttor
No integration required · No latency · Runs on-device
50K+ Agents•1B+ Monthly Minutes•On-Device Processing•Enterprise Ready•Real-Time Voice Clarity•No Infrastructure Changes•SOC 2 Type II•Language Agnostic•50K+ Agents•1B+ Monthly Minutes•On-Device Processing•Enterprise Ready•Real-Time Voice Clarity•No Infrastructure Changes•SOC 2 Type II•Language Agnostic•50K+ Agents•1B+ Monthly Minutes•On-Device Processing•Enterprise Ready•Real-Time Voice Clarity•No Infrastructure Changes•SOC 2 Type II•Language Agnostic•
The Voice Clarity Engine
Real-time systems working together to remove noise, balance voices, and make speech easy to understand, instantly.
Noise Cancellation
Two-Sided AI Noise Cancellation
Remove background noise and isolate voices on both sides of the call so only the voice that matters comes through clearly.
HD Voice Boost
HD Voice Boost
Enhance quiet or off-mic voices in real time, making speech clear and consistent without amplifying noise.
Speech Speed Adjustment
Real-Time Speech Speed Normalization
Slow down fast speech naturally in real time, making conversations easier to follow without adding delay or affecting call length.
Audio Quality
Bandwidth Restoration
Upgrade narrowband telephony audio to full-spectrum 16 or 24 kHz in real time. Restore missing harmonics and make voices sound clear, natural, and full.
Results That Show Up in Your Metrics
Improve the metrics that define contact center performance.
-15% AHT
Shorter, more efficient calls+20% FCR
More first-call resolutions+20% CSAT
Better customer experienceWhere Clarity Matters Most
Used by teams where every word matters and clarity drives performance
Contact Centers & BPOs01
Reduce repetition, shorten call times, and improve resolution rates by making every conversation clear from the first word.
Public Safety & Emergency Services02
Ensure critical information is understood instantly in high-pressure situations where every second and every word matters.
Telehealth & Healthcare03
Make patient communication clear and reliable so nothing is missed and every detail is understood the first time.
Customer Support Teams04
Reduce misunderstandings and resolve issues faster by making every customer interaction clear and easy to follow.
With Hecttor's HD Voice Boost, conversations feel almost like speaking face to face.
G. Paronyan
Consulting Physician, Telemedicine Team
Go Live in Minutes
Runs locally on agent devices and works instantly with your existing tools.
Built for Enterprise Security
Hecttor processes audio entirely on-device, ensuring no conversations are stored, transmitted, or exposed externally.
On-Device Processing
All audio is processed locally on agent machines.
No audio data storage
We do not store, collect, or transmit customer conversations.
Enterprise-grade security
SOC 2 Type II compliant and built for enterprise environments.
Seamless InfoSec approval
Minimal data exposure simplifies security reviews.
Frequently Asked Questions
Does Hecttor require integration with our contact center software?
No. Hecttor works as a desktop application and integrates at the audio level, so it works with existing contact center platforms and communication tools without any system changes.
Where is the audio processed?
All audio is processed locally on the agent's device. Hecttor uses on-device processing, ensuring no voice data is sent to external servers.
Does Hecttor store or record customer conversations?
No. Hecttor does not store, record, or transmit any customer audio or conversation data.
Will real-time noise cancellation affect call quality or introduce latency?
No. Hecttor uses ultra-low latency processing (under 100ms), ensuring real-time voice enhancement without affecting call flow or natural conversation.
How long does it take to deploy call center voice enhancement?
Deployment takes minutes. Install the desktop app on agent machines, select Hecttor as the audio device, and start improving call clarity instantly.
Start with a Pilot. Scale with Confidence.
Start with a pilot and experience measurable improvements from the first call.